Allow teams to create an AI receptionist for inbound calls. The agent could answer incoming calls, understand what the caller needs, and route the call to the right person, team, or extension.

It could also support traditional IVR options like “Press 1 for Sales, 2 for Support,” with the option to use AI instead of keypad menus.

This would let Ringee handle both outbound calling and inbound call management from the same workspace.